Privacy Policy

Last Updated: 02/15/2025

At Emerald Crest Collectives, LLC, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://emeraldcrestcollectives.com, purchase products, or interact with us.

1. Information We Collect

We may collect the following types of information when you use our website:

1.1 Personal Information (Provided by You)

When you make a purchase, sign up for our newsletter, or contact us, we may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party providers)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and settings
• Device information (e.g., mobile or desktop)
• Pages visited and time spent on the site
• Referral source (how you found our site)

1.3 Cookies and Tracking Technologies

We use cookies similar tracking technologies to enhance your experience, analyze website performance, and personalize content. You can disable cookies in your browser settings if you prefer.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and fulfill orders (including payments and shipping
• To communicate with you (order updates, customer support, promotional emails)
• To improve our website and services (analyzing user behavior, feedback, and trends)
• To protect against fraud and unauthorized transactions
• To comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it in the following circumstances:

•  Service Providers - We work with third- party companies to process payments, ship orders, and analyze website traffic. These providers have access to your information only as necessary to perform their functions.
• Legal Compliance - We may disclose your information if required by law or to protect our legal rights.

4. Payment Security 

We use secure third-party payment processors (Such as PayPal, Stripe, or GoDaddy Payments) to handle transactions. Emerald Crest Collectives, LLC does not store or have direct access to your payment details.

5. Your Rights & Choices

You have the right to:

• Access your personal information -Request a copy of the data we have about you.
• Update or correct your information - If any details are incorrect, you can update them.
• opt - out of marketing emails - Unsubscribe anytime via the email link.
• Request date deletion - You can request that we delete your personal information, except where required for legal or operational purposes.

To exercise any of these rights, please contact us at help@emeraldcrestcollectives.com

6. Data Retention

We retain your information only as long as necessary for business operations, legal compliance, and dispute resolution.

7. Third - Party Links & Services

Our website may contain links to third-party sites. Emerald Crest Collectives, LLC is not responsible for their privacy policies or content. Always review their policies before providing personal information.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors. If we discover such data, we will delete it immediately.

9. Changes to this Privacy Policy

Emerald Crest Collectives, LLC may update this policy periodically. Any changes will be posted on this page with an updated "Last Updated" date.

If you have any questions or concerns about this Privacy Policy, contact us at:

Emerald Crest Collectives, LLC

emeraldcrestcollectives.com

help@emeraldcrestcollectives.com